I accept PayPal payment method. If you do not have a paypal account, by following these simple steps, you can create an account.

You must have an email, a bank account and you must link your bank account to your paypal account. It is the most secure, reliable and easy to use. Also has a summary of all your transactions.

Also I accept credit cards.

**Important to german buyers:**
Since July 1st 2022 ,I do not send my articles to Germany.
I am very sorry but is due to new laws of packaging act.
Please read this article:

https://www.etsy.com/es/seller-handbook/article/verpackg-packaging-act-requirements/501392119812

I do ship internationally. After I get paid, I begin to prepare your order, you must keep in mind that I usually take a few days to do so, it will take 4 weeks to prepare your order.

** ETSY NOW CHARGES ME 6.5% ON SHIPPING COSTS FEES **

* IMPORTANT: *
* ALL MY ORDERS ARE SENT BY REGISTERED MAIL WITH TRACKING NUMBER *
For delayed shipments , sorry but I am not responsable , It depends of the postal service of your country. If for any reason you do not recieve your order more than a month, I can open a claim to figure it out where is your order. The only way I can claim a shipment is by registered mail with tracking number.

* Shipping costs do not cover any international customs charges or taxes, if they are applied, they must be paid for the customer.*

Customers wishing to have there packages insured please contact me for additional cost to shipping before making payments.

Combined shipping basically means that the items you have purchased will be shipped together in the same package.
When your order will be sent the excess shipping costs will be refunded.

* DELIVERY TIMES *

The approximate time of delivery for the Spain territory is 3 to 5 days.

For deliveries to USA and Canada it usually takes 15 to 30 days

For the countries of the European Union, the shipping usually takes between 7 and 10 days.

Asia, Australia, New Zealand, usually take 15 to 30 days

* I ship within 4 weeks *

* If the shipping address is not correct and your shipment is lost along the way, I am not responsible for this. Please confirm the shipping address *

* If you within a month have not received your shipment by registered mail, please contact to me to open a claim. The waiting period for get a response from my postal service is two months.

*Due to the large number of people ask me about of Gold Metal Plate Stands that I usually use to hold my plates in my pictures . I will post the link where I usually buy them on. I can not sell this item in my shop, because I would not follow the guidelines of etsy. The Gold Metal Plate stands are manufactured in series by Chrysnbon Miniatures.

This is the link of the shop where you can buy The Gold Metal Plate Holder.

http://www.ebay.com/itm/Miniature-Fancy-Gold-Picture-or-Plate-Stand-Holder.

The name of the shop on Ebay:

http://www.ebay.com/usr/lacyhome4boys

Type on Google search box:

Miniature Fancy Gold Picture or Plate Stand Holder for DOLLHOUSE Miniatures 1/12

Etsy Guidelines:

" Etsy is a marketplace where people around the world connect to buy and sell unique goods.

Everything listed in our Handmade category must be made or designed by you, the seller. You may hire employees to help run your business or outside help to assist in making your designs. If you hire employees, you must disclose each of their roles in your business. If you are using any outside help, you must be approved through our outside manufacturing review process. Be prepared to provide proof of how your items are made and who is making them. You may not resell items you did not make or design in the Handmade category."

* My oficial supplier of ceramics is " THAILAND HANDCRAFT STATION "

Here I leave the link of this store on Ebay*

http://stores.ebay.com.sg/thailandhandcraftstation/

* Although the stock only display a single item I can make the amount you need, you just let me know and you specify the model and the size you want.*

* I can perform the designs you want, you just have to send the image, preferably high resolution for improved picture quality *

* I guarantee that all my items are of very good quality. Should just keep away from young children and clean with a dry cloth. All my items are carefully packaged to arrive in perfect conditions have their destination.*

* Custom orders are non-refundable. Exchanges or Changes to the item are the only options for returning custom orders.*

* If you provide me the image of the article as fact. I will not hold any charge *

* For Reserve custom lists I will make a charge of 0.50€ *

* CUSTOM ORDERS take about 6 weeks to complete. I have to made all orders, so you have to await this period of time to be made.*

* All my articles are intended for adult collectors only *

My email address is: sofiasalcedos1967@ gmail.com

My Facebook page: https://www.facebook.com/Twelvetimesmoreteeny/

PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT:

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order ), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT:

I rely on a number of legal bases to collect, use, and share your information, including:
- As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to7 years.
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME:

For purposes of EU data protection law, I, Sofía Salcedo,I am the data controller of your personal information. If you have any questions or concerns, you may email me at: sofiasalcedos1967 [!at] gmail.com
My phone number: (34) 693407358 ( Spain )